What is Managing Transactions?
What are the key benefits and features of the Managing Transactions feature?
Will there be pricing changes for this new functionality?
Will I lose any functionality as a result of this change?
Are there any new training materials available to help me get started with Managing Transactions?
Will there be more updates or features added to Managing Transactions?
How can I provide feedback on the new Managing Transactions feature?
How do I access the new Managing Transactions features?
How can I transition to the Managing Transactions functionality ahead of my scheduled migration?
What if I haven't received information about my move to the new Corporate Messenger?
What data will be migrated to the new Managing Transactions feature, and what is its source?
Will the migration affect the integrity of my existing data?
Can I access the old Corporate Messenger or revert to it after migrating to Managing Transactions?
What changes can I expect after the migration?
Who do I contact if I experience issues after migrating?
What is Managing Transactions?
Managing Transactions revolutionises your approach to corporate compliance within Corporate Messenger. This feature not only streamlines the processes of managing shareholdings and unit holdings but also introduces a suite of tools for detailed, accurate reporting and historical data analysis. It's tailored to reduce manual effort and eliminate the risk of errors through automated calculations, intuitive user interfaces, and enhanced data integrity checks. This means a reduction in time spent on routine tasks or manual workarounds, the ability to quickly address compliance requirements, and the assurance of maintaining accurate records.
What are the key benefits and features of the Managing Transactions functionality?
Managing Transactions is a pivotal upgrade to the Corporate Messenger platform, designed to elevate corporate compliance management. It brings a suite of benefits and features designed to streamline operations, enhance accuracy, and improve overall user experience.
Key Benefits
- Facilitates easier management and reporting of shareholdings and unit holdings, fully aligned with the latest corporate compliance standards.
- Minimises the need for manual intervention by enabling easier access to and manipulation of historical data, speeding up the creation of shareholder balances and dividend statements.
- Integrates advanced validation tools for a thorough check against ASIC records, helping ensure compliance while minimising errors.
- Provides users with the means to manage and reconcile share and unit balances more effectively, promoting a proactive stance on share management.
- Enables users to project future balances and generate point-in-time summaries, supporting informed strategic decision-making.
- Directly addresses feedback from users to introduce UX improvements, making the platform more intuitive and satisfying to use.
Key Features
- Offers robust tools for handling both current and historical balance transactions, accommodating certificates where applicable.
- Enhances the way shares are validated with ASIC, ensuring that compliance information is both accurate and up to date.
- All existing data is securely transitioned to the new system, preserving integrity and continuity.
- The Knowledge Base is enriched with detailed articles, guides, and tutorials tailored to help users maximise the benefits.
Will there be pricing changes for this new functionality?
The new functionality will be included in your current subscription. This enhancement is part of our commitment to continuously provide value and improve your experience without altering the pricing structure you have today.
Are there any training materials available to help me get started?
Yes, our Knowledge Base has been updated with comprehensive articles tailored to the new enhancements, aimed at easing the transition to these new capabilities. These materials include detailed overviews of features, step-by-step instructions for key processes, and tips for optimising use of the platform.
Additionally, we've integrated interactive, step-by-step tutorials directly within Corporate Messenger to provide real-time guidance as you explore the new functionality.
Should you have specific questions, our Support team is available.
Will I lose any functionality as a result of this change?
As we transition to the new Corporate Messenger, it's important to note a specific change in functionality related to handling share transaction history:
With the introduction of Managing Transactions, the ability to upload share transaction history in bulk will be temporarily unavailable. This change is part of our efforts to enhance data accuracy and compliance within the platform.
We understand the value of the bulk upload feature for efficiently managing share transactions, and we are actively working to reintroduce this functionality with improvements. Our goal is to ensure that the upgraded system meets your needs for streamlined and effective corporate compliance management.
In the interim, our Support team is available to assist with any share transaction updates or data management needs you may have. We are committed to providing support solutions that minimise any inconvenience during this transition period.
Will there be more updates or features added to Corporate Messenger in the future?
Yes, we are committed to the ongoing development of Corporate Messenger. Based on user feedback and industry trends, we will continue to release updates and new features to enhance your experience.
How can I provide feedback on the changes?
We welcome your input via the NowInfinity Ideas Portal, Aha!. Customers can log ideas and vote for existing ideas from peers. Further guidance about how to provide ideas, and what happens to these ideas, is available in our Product Feedback Policy. If you have already set up your access, you may log in to the portal here.
How can I transition to the new Corporate Messenger ahead of my scheduled migration?
To maintain a smooth migration process, customers are pre-allocated to specific tranches that will run over weekends between March, April and early May. However, if you have a pressing need for early access, please contact us at productmanagers@class.com.au with your account details and reason for requesting an earlier migration. Our Product team will consider such requests on a case-by-case basis, aiming to accommodate your needs while ensuring the migration process remains efficient for all customers.
What if I haven't received information about my move to the new Corporate Messenger?
In preparation for your transition to the new Corporate Messenger, all active users within an active Corporate Messenger account will be sent several key communications. These include a detailed email and an in-app notification five business days before your scheduled weekend migration, a reminder email on the day of migration underscoring the system's temporary unavailability, and a welcome email the following business day to confirm your successful move to the new Corporate Messenger.
If you haven't come across any or all of these communications, we recommend reviewing all folders in your email account, including spam or junk, to ensure no messages were missed. Should you need further clarification or wish to learn more, contacting our Support team is the most effective way to receive assistance.
How can we ensure a smooth and efficient transition to the new Corporate Messenger for my team and our account?
For a seamless transition to the upgraded Corporate Messenger, including the Managing Transactions functionality, here are some important steps for you and your team:
- Ensure every NowInfinity user within your practice is informed about the transition.
- Encourage the team to explore the Knowledge Base articles thoroughly. These resources are vital for understanding the enhancements introduced. Log in to access the full array of articles available.
- Complete any pending tasks in NowInfinity by the close of business on the Friday before your scheduled migration weekend. This ensures you won't require access to the system during its temporary downtime.
- Ensure your team knows that support is accessible after the migration for any queries or issues that may arise. Share contact information for NowInfinity's Support team and any relevant internal support channels.
- Gather feedback from your team on their experience with the new system and log an idea via the NowInfinity Ideas Portal, Aha!, feedback is essential for continuous improvement.
By following these steps, your practice can navigate the transition to the new Corporate Messenger more smoothly, ensuring minimal disruption and maximising the benefits of the new features.
What data will be migrated to the new Corporate Messenger, and what is its source?
The migration process is designed to encompass all historical data from the current Corporate Messenger. This includes comprehensive details on share transactions and beneficial ownerships, sourced directly from your existing records within the platform. The transition aims to integrate these records into the new Corporate Messenger seamlessly. Please note, the company timeline will not be impacted.
Will the migration affect the integrity of my existing data?
The integrity of your existing data is our top priority during the migration. We ensure a secure transfer of your historical records, including share transactions and beneficial ownership information, to the new Corporate Messenger. This detailed process is designed to keep your data intact, preventing any loss or duplication and preserving the continuity and accuracy of your records for a smooth transition.
Can I access the old Corporate Messenger or revert to it after migrating?
After your migration to the new Corporate Messenger, the old version will no longer be accessible. This will ensure that all historical data is seamlessly integrated into a more advanced platform, enriching your experience with enhanced features and a streamlined interface. The upgrade is designed to retain all core functionalities of Corporate Messenger while introducing significant improvements and new capabilities. As such, reverting to the previous version is not an option. We encourage you to engage with the new features and functions, and discover how these developments can benefit your operations. For guidance or to share feedback as you adapt, our Support team is ready to assist, and we welcome your input via the NowInfinity Ideas Portal, Aha!.
What changes can I expect after the migration?
Post-migration, you will experience enhancements across the board with advanced management and reporting capabilities, streamlined access to historical data, and a user interface designed for greater intuitiveness. These improvements are designed to boost the efficiency of your corporate compliance management. For a detailed comparison of the old and new systems, we encourage you to view the What's New in Corporate Messenger article within the Knowledge Base.
Who do I contact if I experience issues after migrating?
If you're experiencing issues following your migration, or if anything appears amiss, our dedicated Support team is ready to help.